AltoViva™ Return Policy
Our Return Policy
We stand behind AltoViva™ Formulas with a 30-day money back guarantee for all customers in the USA. You will need an AltoViva™ online account to qualify for the guarantee. While optimal effects are attained after at least 4 months of consistent use, if you have not experienced noticeable support for your overall health after just 30 days, return your empty bottle and receipt to us to receive a full refund of the purchase price.
- For US customers only.
- Shipping costs are non-refundable.
- The original packing slip must accompany the returned bottle.
- We must receive the return within 60 days of the item’s purchase date.
- Refunds take one to two weeks to process.
- Refunds will be made only to the credit card used for the original purchase. It may take up to two (2) billing cycles for the refund credit to appear on your statement.
Please Contact Us to request complete details.
To Make a Return please send your items to the following address:
SPECIALTY FULFILLMENT CENTER
#3 – 17th Avenue South
Nampa, Idaho 83651